Buy from Hepsiburada and ship to Chile
Türkiye's other big marketplace, built for domestic delivery. Get a free Turkish address, order as a local customer would, combine several orders into one shipment, and we forward it to Chile.
Why Chileans cannot order from Hepsiburada directly
The marketplace serves Türkiye
Hepsiburada's sellers quote domestic delivery. A receiving address in Türkiye is what puts your order inside the area they actually serve.
Payment is the real obstacle
Turkish checkouts frequently expect a local card and some flows ask for a Turkish identification number. No forwarding address fixes that, and we would rather say it than sell you a surprise.
Turkish electricals are 230 V / 50 Hz
That is close to the Chilean grid and nothing like Mexico's 127 V or Colombia's 110 V. Read the rating plate before you buy anything with a plug.
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What Hepsiburada is for, and where it stops
Hepsiburada is the other half of Turkish e-commerce alongside Trendyol, and it leans harder into electronics, appliances, home goods and the local brands that never leave the country. If Trendyol is where you buy textiles, Hepsiburada is where a Turkish household buys a kettle, a phone case and a set of pans on the same evening.
The structure is the same and so is the honest warning. The marketplace is built for delivery inside Türkiye, so a receiving address in Türkiye is what puts your order inside the area its sellers actually serve. And, exactly as on Trendyol, **the friction that stops people is payment, not the address**: Turkish checkouts frequently expect a local card and some flows ask for a Turkish identification number. Test with a small order before you plan a large one, because no forwarding address changes that.
What is genuinely worth the trouble is the part of the catalogue with no export route: Karaca and Emsan cookware, local kitchen and home brands, Turkish-made small appliances, and the local designer and cosmetic labels. Anything electrical deserves a look at its rating plate first — Türkiye runs at 230 V and 50 Hz, which is close to Chile's grid and nothing like Mexico's or Colombia's.
Chile is the friendlier case twice over: Chile and Türkiye have a free-trade agreement, so duty can be reduced where origin is evidenced, and Chilean mains at 220 V / 50 Hz match Turkish appliances almost exactly.
- Turkish cookware and kitchen brands — Karaca, Emsan and friends, with no export route
- Home goods and small appliances made for the Turkish market
- Local cosmetics and designer labels with no Latin American distribution
- ⚠️ Payment is the real obstacle: Turkish checkouts often expect a local card
- ⚠️ Türkiye runs at 230 V / 50 Hz — fine for Chile, wrong for Mexico and Colombia
- ⚠️ Test with a small order before committing to a big basket
Chile removed the US$41 exemption — what that means for you (2026)
If you last bought from abroad a couple of years ago, the rules you remember are gone. Until October 2025 an international purchase under US$41 entered Chile free of IVA and duty, and more than nine out of ten parcels arriving in the country used that band. On 25 October 2025 the exemption was eliminated. Today every international purchase is subject to 19% IVA, whatever it cost.
How that IVA reaches you depends on where you bought. For purchases up to US$500 on platforms registered with the Servicio de Impuestos Internos, the platform charges the 19% at checkout and the parcel is not charged again at the border.
Whether the shop you are buying from is on that register is worth checking before you order: if it is, the 19% appears at checkout; if it is not, the tax is settled when the shipment enters the country instead. Neither route is cheaper than the other — what changes is when you pay and who collects it, and being surprised at the door is the part worth avoiding.
Above US$500 the shipment leaves the simplified treatment and clears normally, where ad valorem duty can apply on top of IVA. Chile has trade agreements with the European Union, the United States, China and Turkey, among others, and their tariff preferences can reduce that duty when the origin of the goods is properly evidenced — a question decided at clearance, on the documentation that travels with the shipment.
| Item | Rule (2026) |
|---|---|
| The old US$41 exemption | Eliminated on 25 October 2025 |
| IVA | 19% on every international purchase, any value |
| Bought on an SII-registered platform, up to US$500 | IVA charged at checkout, not again at the border |
| Bought from a shop not on the SII register | IVA settled on entry instead of at checkout |
| Above US$500 | Ordinary clearance; ad valorem duty may apply |
| Trade agreements (EU, USA, China, Turkey…) | Can reduce duty where the origin of the goods is evidenced |
Last updated: September 2026. Informational only — not customs or tax advice. Chile's treatment of international purchases changed in October 2025 and continues to be refined. Confirm with the Servicio Nacional de Aduanas and the SII before committing to an order. Source: Servicio Nacional de Aduanas de Chile.
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Buying from Hepsiburada and shipping to Chile
No. Hepsiburada's sellers quote delivery inside Türkiye, so they do not ship to Chile. You can still buy there with a receiving address in the store's own country: we take delivery, hold your parcels while you finish shopping, and forward them to you.
Payment, not delivery. A receiving address in Türkiye puts you inside the sellers' delivery area, but Turkish checkouts frequently expect a local card and some flows ask for a Turkish identification number. Try a small order first.
Turkish cookware and kitchen brands, home goods, small appliances and local cosmetics — the part of the catalogue that has no export route at all. It is the more electronics-and-home half of Turkish e-commerce.
Türkiye runs at 230 V and 50 Hz. That is close to Chile's 220 V / 50 Hz, so Chilean buyers are usually fine; Mexico at 127 V and Colombia at 110 V are not. Read the rating plate before buying anything with a plug.
Yes, and it is the cheapest way to do it. Send both to the same Turkish address and everything leaves as one international shipment.
No. The US$41 exemption was eliminated on 25 October 2025. Every international purchase is now subject to 19% IVA regardless of value.
Because AliExpress is registered with the SII, and for purchases up to US$500 registered platforms collect the 19% at the point of sale. European stores generally are not registered, so the IVA on those purchases is settled when the shipment enters Chile instead.
It does not touch IVA, which is due either way. What the agreement can affect is customs duty on shipments that clear ordinarily, and only when origin is properly evidenced at clearance.
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