Terms & Conditions

ECO CITY INTERNATIONAL LLC (operator of Resendify), a company incorporated in the United States, operates this platform. By registering or using the service you agree to these terms in full.

Contact: info@resendify.com

Resendify provides digital logistics coordination, including:

• Merchandise reception at third-party partner facilities
• International transport intermediation
• Logistics operator coordination
• Package consolidation and optional insurance services

Important: Resendify is not a carrier, postal operator, customs agent, or physical warehouse. We act exclusively as a digital intermediary between users and independent service providers.

Users must provide accurate and up-to-date information, maintain the confidentiality of their credentials, and be of legal age. Resendify may suspend or close accounts in cases of fraud, misrepresentation, or violation of these terms.

A Resendify membership grants access to international forwarding addresses and our digital logistics infrastructure. It does not constitute a transport contract, nor does it guarantee specific service delivery outcomes.

4.1 Trial Period & Refund Guarantee

New users have 14 days from registration to request a 100% refund, provided cancellation occurs before the trial period ends. Already-shipped items and executed services are non-refundable.

Users may recharge a digital wallet to pay for services across the platform (excluding memberships). Refunds of wallet balances are subject to a 5% administrative fee.

Resendify coordinates with external carriers but does not guarantee transit times, customs outcomes, or delivery in cases of force majeure, regulatory decisions, or carrier delays beyond our control.

Rates are adjusted based on carrier costs, regulations, weight, dimensions, and availability. Users pay the price displayed at the moment of confirmation. Extraordinary surcharges require fresh user acceptance or the option to cancel with a refund.

• Accurately declare the full contents and value of all shipments.
• Comply with customs and import regulations of the destination country.
• Ensure no prohibited or restricted items are included.
• Pay all applicable duties, taxes, and import fees.

Illegal, dangerous, or permit-requiring merchandise cannot be sent through Resendify. We reserve the right to inspect suspicious parcels, refuse non-compliant shipments, and report illegal items to the relevant authorities.

Packages held for more than 60 days without activity, or belonging to cancelled accounts whose contents have not been retrieved, are considered abandoned. Resendify may dispose of abandoned merchandise and apply any proceeds toward outstanding fees.

Optional shipping insurance is underwritten by independent third-party insurers. Resendify acts solely as an intermediary and is not liable for claim outcomes.

Resendify is not liable for actions or omissions of carriers, customs decisions, regulatory delays, or events of force majeure. Our maximum liability in any case is limited to the amount paid for the specific service in dispute.

Import duties, taxes, and customs fees in the destination country are solely the user's responsibility. Resendify provides no customs agency services and cannot guarantee clearance.

By registering, users authorise operational communications and may opt in to commercial newsletters. Newsletter opt-out is always available via the unsubscribe link in any email.

Resendify may request identity documentation to comply with anti-fraud obligations. Refusal to provide required documents may result in service suspension.

All platform content, technology, trademarks, and designs belong exclusively to ECO CITY INTERNATIONAL LLC / Resendify. No licence is granted to reproduce or distribute them without prior written consent.

Accounts may be suspended or terminated without prior notice in cases of fraud, misrepresentation, or violation of these terms.

These terms are governed by the laws of the state of Wyoming, United States.

Resendify may update these terms at any time. Changes take effect upon publication. Continued use of the platform after publication constitutes acceptance.

Using or registering on the Resendify platform implies full acceptance of these Terms & Conditions.