Buy from Hepsiburada and ship to Colombia
Türkiye's other big marketplace, built for domestic delivery. Get a free Turkish address, order as a local customer would, combine several orders into one shipment, and we forward it to Colombia.
Why Colombians cannot order from Hepsiburada directly
The marketplace serves Türkiye
Hepsiburada's sellers quote domestic delivery. A receiving address in Türkiye is what puts your order inside the area they actually serve.
Payment is the real obstacle
Turkish checkouts frequently expect a local card and some flows ask for a Turkish identification number. No forwarding address fixes that, and we would rather say it than sell you a surprise.
Turkish electricals are 230 V / 50 Hz
That is close to the Chilean grid and nothing like Mexico's 127 V or Colombia's 110 V. Read the rating plate before you buy anything with a plug.
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What Hepsiburada is for, and where it stops
Hepsiburada is the other half of Turkish e-commerce alongside Trendyol, and it leans harder into electronics, appliances, home goods and the local brands that never leave the country. If Trendyol is where you buy textiles, Hepsiburada is where a Turkish household buys a kettle, a phone case and a set of pans on the same evening.
The structure is the same and so is the honest warning. The marketplace is built for delivery inside Türkiye, so a receiving address in Türkiye is what puts your order inside the area its sellers actually serve. And, exactly as on Trendyol, **the friction that stops people is payment, not the address**: Turkish checkouts frequently expect a local card and some flows ask for a Turkish identification number. Test with a small order before you plan a large one, because no forwarding address changes that.
What is genuinely worth the trouble is the part of the catalogue with no export route: Karaca and Emsan cookware, local kitchen and home brands, Turkish-made small appliances, and the local designer and cosmetic labels. Anything electrical deserves a look at its rating plate first — Türkiye runs at 230 V and 50 Hz, which is close to Chile's grid and nothing like Mexico's or Colombia's.
For Colombia, the DIAN's VAT relief is for goods originating in countries with a free-trade agreement, and Colombia has none with Türkiye. The US$200 FOB duty threshold and the temporary US$50 VAT exclusion still apply to you.
- Turkish cookware and kitchen brands — Karaca, Emsan and friends, with no export route
- Home goods and small appliances made for the Turkish market
- Local cosmetics and designer labels with no Latin American distribution
- ⚠️ Payment is the real obstacle: Turkish checkouts often expect a local card
- ⚠️ Türkiye runs at 230 V / 50 Hz — fine for Chile, wrong for Mexico and Colombia
- ⚠️ Test with a small order before committing to a big basket
What the DIAN actually charges on a parcel to Colombia (2026)
Two numbers decide what a parcel pays in Colombia, and most guides mix them up. The DIAN's own page for tráfico postal y envíos urgentes puts the tributos aduaneros at a 10% customs duty on the FOB value — freight and insurance included — plus 19% IVA. Everything after that is exemptions on top.
On duty, the DIAN states that a shipment whose FOB value is US$200 or less does not pay the customs duty. On IVA there are two separate reliefs, and the first is the one that matters for a European purchase: the DIAN states that these shipments do not pay IVA when they come from countries with a free-trade agreement with Colombia and have no commercial purpose.
Colombia's agreement with the European Union has been in force since 2013 and its agreement with the United States since 2012; it has no such agreement with China or Turkey. Note that what counts is where the goods originate, not where you happened to buy them.
The second relief is temporary: Decreto Legislativo 1474 of 19 December 2025 excludes IVA on shipments worth no more than US$50, and the DIAN has confirmed that this one runs only from 1 January to 31 December 2026. That is what replaced the US$200 IVA figure people still repeat.
What none of this settles is your particular parcel. Whether a shipment counts as non-commercial, and whether its origin is evidenced to the satisfaction of the officer clearing it, is decided at clearance and not before. Read the rules above as the framework, check them against the DIAN page linked below before a large purchase, and be sceptical of anyone who guarantees you an exact final figure.
| Item | What the DIAN states (2026) |
|---|---|
| Customs duty, general rule | 10% of the FOB value, freight and insurance included |
| IVA, general rule | 19% |
| FOB of US$200 or less | Does not pay customs duty |
| Goods originating in an FTA country, no commercial purpose | Do not pay IVA — the EU and the USA have agreements; China and Turkey do not |
| Up to US$50 during 2026 | IVA excluded — Decreto Legislativo 1474/2025, art. 3 |
| The old US$200 IVA figure | Replaced by the US$50 exclusion, and only for 2026 |
Last updated: September 2026. Informational only — not customs or tax advice. The US$50 IVA exclusion is written for the 2026 calendar year, and the relief for shipments from FTA countries depends on the shipment having no commercial purpose and on origin being evidenced at clearance. Confirm with the DIAN before committing to an order. Source: DIAN — Tráfico postal y envíos urgentes.
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Buying from Hepsiburada and shipping to Colombia
No. Hepsiburada's sellers quote delivery inside Türkiye, so they do not ship to Colombia. You can still buy there with a receiving address in the store's own country: we take delivery, hold your parcels while you finish shopping, and forward them to you.
Payment, not delivery. A receiving address in Türkiye puts you inside the sellers' delivery area, but Turkish checkouts frequently expect a local card and some flows ask for a Turkish identification number. Try a small order first.
Turkish cookware and kitchen brands, home goods, small appliances and local cosmetics — the part of the catalogue that has no export route at all. It is the more electronics-and-home half of Turkish e-commerce.
Türkiye runs at 230 V and 50 Hz. That is close to Chile's 220 V / 50 Hz, so Chilean buyers are usually fine; Mexico at 127 V and Colombia at 110 V are not. Read the rating plate before buying anything with a plug.
Yes, and it is the cheapest way to do it. Send both to the same Turkish address and everything leaves as one international shipment.
US$200 is still the duty threshold: the DIAN states that a shipment with an FOB value of US$200 or less does not pay the 10% customs duty. What moved is the IVA side — Decreto Legislativo 1474 of December 2025 set the IVA exclusion at US$50, and the DIAN has confirmed it applies only during the 2026 calendar year.
It depends on the values. Consolidating is almost always cheaper on freight, but it raises the FOB value of a single shipment, which is exactly what the US$200 duty threshold looks at. Ask us before you buy and we will price both options so you can compare them.
The DIAN's IVA relief for shipments from FTA countries is written for shipments with no commercial purpose. If you are importing to resell, that is a formal import with its own requirements — talk to us and to a customs agent before ordering, not after the goods are in the air.
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