Australian boutique prices on L'Occitane carry a steep import markup. Buy the full French range — Shea Butter hand cream, Almond shower oil, Verbena and the Immortelle and Néroli & Orchidée lines — at EUR prices, and we forward it Down Under.
L'Occitane lands in Australia with a long supply chain and a matching price tag — the same Provence products often cost noticeably more in Australian boutiques than on the French home site in euros. Buying direct from France gives you the entire catalogue, French-first seasonal launches and gift sets, and because cosmetics parcels are light, forwarding to Australia stays affordable even across the distance. Shipping time from Europe to Australia depends on the carrier and service level you choose. Resendify prepares all GST and border-force documentation so your parcel clears customs smoothly.
fr.loccitane.com is the brand's home market, so it carries the full European catalogue — refill (recharge) eco formats, larger 500ml shower-oil bottles, French-exclusive gift sets and limited editions — that the trimmed Australian range often skips or stocks later. You're buying the authentic 'made in France' formulations in EUR at French RRP, with the earliest access to new launches from the source. Register a free EU forwarding address, ship your order to it, and we forward to anywhere in Australia. Tip: lock in your address and a shipping quote before you buy, so you know the all-in number up front.
fr.loccitane.com restricts checkout to European addresses, so an Australian address won't complete an order. You need a French address.
Importing L'Occitane the long way into Australia inflates shelf prices. The same jar of Shea hand cream is usually far better value in euros from France.
Australian counters stock bestsellers. Body care, hair care, men's lines and seasonal exclusives are far deeper on the French site.
Even when products exist locally, the French site may reject Australian addresses outright, leaving the cheaper EUR catalogue out of reach.
Good news — L'Occitane is liquids and creams, so there's no clothing or shoe sizing to convert. Everything is measured by volume (ml) or weight (g), which is identical across the EU and Australia. As a reference, 1 fl oz is about 30ml. Just match the format you want: shower oils come in 75/250/500ml, hand creams in 30/75/150ml, and face creams like Immortelle Divine in 50ml. No electronics, no voltage, no plug adapters apply.
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Here is the version most forwarders won't tell you. Australia has a high duty de minimis: if the customs value of your parcel is AUD 1,000 or less, there is no customs duty and no import processing charge (alcohol and tobacco are the exceptions). Above AUD 1,000, customs duty (often around 5% MFN on apparel, footwear, leather and cosmetics; many electronics 0–5%) plus the import processing charge are collected at the border. The EU–Australia free trade agreement is not yet in force, so standard MFN rates still apply—there is no preferential discount on EU-origin goods.
The catch is GST. Australia charges 10% GST with no tax-free threshold, so even a low-value parcel is taxed. On goods valued at AUD 1,000 or less, that 10% is collected up front at checkout by the overseas seller, the platform, or the re-deliverer/forwarder (vendor-collected, DDP-style). Above AUD 1,000, GST is paid at the border together with any customs duty and the import processing charge. And to be straight with you: shipping to your EU forwarding address means EU VAT is charged at purchase and is generally not reclaimable by a private consumer—the tourist refund scheme requires you to personally export the goods with a customs stamp, which forwarding does not provide.
We estimate your full landed cost—item + shipping + estimated duty and GST—before you ship, so you can plan with a realistic estimate. Create your free EU forwarding address and run the calculator.
Last updated: 2026-06-13. Last updated 2026-06-13. Informational only, not legal or tax advice. Rates and thresholds can change—verify current rules with the Australian Border Force (ABF). Source: Australian Border Force (ABF).
Be clear-eyed: the EUR price you see on fr.loccitane.com already includes EU VAT, and shipping to an EU forwarding address does NOT let a private shopper reclaim that VAT — we will never promise a refund. So where's the value? It's in the price itself: even VAT-inclusive, French RRP in EUR typically lands below Australian shelf prices, which carry an import and distribution premium. The Almond Shower Oil 250ml is about EUR 25.70 on the EU site (roughly A$42 converted) versus ~A$49 on Amazon Australia, and the gap is wider on hero anti-aging lines and on EU-exclusive formats and refill packs. Add access to the full European range, and the real win is cheaper authentic product plus selection — not a tax trick.
EU VAT is included in the French price and is generally not reclaimable by a private consumer when forwarding. We never promise a VAT refund. Price comparisons are indicative and FX-dependent. Source: L'Occitane — Almond (Amande) Shower Oil 250ml (EU price, VAT-inclusive).
L'Occitane orders are mostly liquids in glass and plastic, so weight builds up fast. A single hand cream is ~0.05-0.2 kg, a 250ml shower-oil bottle ~0.3 kg, a 500ml ~0.55 kg filled, and a boxed 50ml Immortelle cream ~0.2-0.3 kg. A typical few-item order runs 0.4-1.5 kg, while a mixed 4-6 item basket commonly lands around 1-2 kg billable. Because bottles take up space, volumetric (dimensional) weight matters once you consolidate several — carriers bill on whichever is greater, actual or volumetric.
Perfumes and aerosols are alcohol-based or pressurised and are restricted or excluded on many air services and may need special handling; non-pressurised skincare, hand cream and shower oil ship normally. Source: L'Occitane France — online services / shipping.
Here's an illustrative, dated example for a typical beauty order forwarded to Australia. Imagine a basket of an Almond Shower Oil 250ml (~EUR 25.70), two Shea Butter Hand Creams 150ml and an Immortelle Divine Cream 50ml — roughly EUR 170-180, about A$280-300 converted. Because the customs value is well under the AUD 1,000 duty de minimis, there is 0% customs duty and no import processing charge. Australia has no tax-free threshold, so 10% GST applies in principle even on low-value goods. In practice, GST on low-value goods is vendor-collected (by an overseas seller, marketplace or re-deliverer that is registered for Australian GST) — when shipping to an EU forwarder, the French store will not add Australian GST at checkout, so for a low-value parcel GST is often simply not collected. Above AUD 1,000 the picture changes entirely: GST plus any duty plus the import processing charge are assessed at the border instead.
| Item | Amount (AUD, approx.) |
|---|---|
| Goods (~EUR 170-180 converted) | ~A$280-300 |
| Customs duty (under AUD 1,000 de minimis) | A$0 |
| Import processing charge (under AUD 1,000) | A$0 |
| GST 10% (vendor-collected if applicable; often not collected when forwarding from EU) | A$0-~A$29 |
| EU->Australia shipping (use the on-page calculator) | Varies by weight/volume |
| Indicative landed total (excl. shipping) | ~A$280-329 |
Illustrative example as of 2026-06-14; AUD figures are approximate and FX-dependent. Australia's customs duty de minimis is AUD 1,000 (customs value): at or below this, no duty and no import processing charge (except tobacco/alcohol). 10% GST applies regardless of value, but on low-value goods it is vendor-collected by GST-registered overseas sellers, marketplaces or re-deliverers and may not be charged when forwarding from the EU; above AUD 1,000, GST plus any duty are assessed at the border. Rates and thresholds can change; verify before ordering. Source: Australian Border Force, https://www.abf.gov.au (GST: ATO). Source: Australian Border Force (ABF).
Get real-time forwarding rates from France to any Australian address.
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L'Occitane's standard policy is around 30 days for unopened, unused items in original packaging. But from Australia the practicalities are tough: returning to a French/EU warehouse means paying international return postage yourself with slow transit, and opened cosmetics or fragrance are generally non-returnable for hygiene reasons. The sensible approach is to order known-favourite SKUs and verified shades/scents, and treat purchases as effectively final. Inspect everything on arrival and raise any damage or wrong-item claim promptly with photos.
Return windows and terms are set by L'Occitane and can change; confirm the current policy on the retailer's site before ordering. Source: L'Occitane Help Centre — return policy.
Yes. Resendify gives you a real French warehouse address to use at fr.loccitane.com. Once your order arrives, we forward it to any Australian address.
Usually, yes. EUR prices on the French home site tend to sit well below Australian boutique retail, where products carry a long-haul import markup. The saving often covers a good part of the forwarding cost.
Australia applies a low-value threshold of AUD 1,000: orders of AUD 1,000 or less generally clear without customs duty, though 10% GST applies. Above AUD 1,000 you may also pay duty plus a processing charge. Most personal L'Occitane orders sit well under the threshold. We supply full customs paperwork. For Loccitane France Ship shipments specifically heading to Australia, our team pre-fills the commercial invoice to streamline clearance.
After your order reaches our French warehouse, forwarding time depends on the carrier and service you choose, with express options available.
Yes. L'Occitane shower oils, lotions and toners are standard personal-care cosmetics and ship fine on our services, declared as personal-use cosmetics on the customs form. For Loccitane France Ship shipments specifically heading to Australia, our team pre-fills the commercial invoice to streamline clearance.
Definitely. We hold parcels at our French warehouse for up to 60 days and combine multiple L'Occitane orders into one box — the most cost-effective way to ship a full Provence haul the distance to Australia.
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