Export to Australia from Italy
without handling the shipping
We collect from your premises, do the export paperwork and fly it to your customer's door, in boxes or on pallets. Australia has no duty on goods up to A$1,000, but 10% GST applies either way. We get your order to your Australian customer's door with the paperwork that makes clearance straightforward.
Quote your shipment
Choose boxes or pallets and your customer's country. We reply with the price within 24 business hours.
From Italy, we reply with your quote within 24 business hours.
What holds back a sale to Australia
Your usual carrier does not go that far
Domestic couriers and road groupage stop in Europe. A customer on another continent needs air freight, paperwork and someone to coordinate it.
One of the longest routes from Europe
Road groupage obviously does not reach it, and most domestic couriers do not quote it. Air is the practical way to get an order there.
GST applies even to small orders
There is no GST-free threshold: 10% applies either way. Up to A$1,000 in customs value there is no duty; above it, duty, GST and a processing charge are assessed at the border.
Batteries or perfume: nobody will take them
Dangerous goods get turned away almost everywhere. We handle the process and have a specialist repack them so they can fly.
Warehouses and receiving points across key global markets
We can receive your packages in multiple strategic countries, giving you access to stores, suppliers and marketplaces that would otherwise be hard to reach internationally.
The kind of goods we can ship for you
How it works: you sell, we take it to Australia
You have closed a sale with a customer abroad and now it has to ship. You do not need a logistics department or customs know-how: tell us what it is and where it goes, and we handle the rest from Italy.
We reply with a quote within 24 business hours. If you accept it, we book the collection and keep you posted at every step until delivery.
- 1. Tell us about the order: what it is, roughly what it weighs and which country it goes to
- 2. We collect from your warehouse or office, or you drop it at our warehouse
- 3. If it is not packed or palletized, we prepare it
- 4. We prepare all the export paperwork and fly it, in boxes or on a pallet
- 5. We deliver to your customer's door; your customer pays the import duties and taxes of their country
What we do, and what falls to your customer
The point is that you do nothing but sell. This table shows who handles each part, so you can explain it to your customer before the goods leave.
The one thing outside our hands is the destination country's duties and taxes: its customs sets them and whoever receives the goods pays them.
| Step | Who handles it |
|---|---|
| Collection from your warehouse or office (or drop-off at ours) | Us |
| Packing and palletizing, if it does not come ready | Us (a separate line in the quote) |
| Export paperwork | Us, with the details you give us |
| Air freight, in boxes or on a pallet | Us |
| Import clearance at destination | The customs agent at destination; we coordinate |
| Import duties and taxes | Your customer, in their country |
| Delivery to the customer's door | Us |
What your Australian customer meets at customs
Australia keeps it relatively simple. Up to A$1,000 in customs value there is no customs duty and no processing charge, but the 10% GST still applies. Above A$1,000, the Australian Border Force assesses duty, GST and the import processing charge.
An EU–Australia free trade agreement was concluded in March 2026 but is not in force, so EU origin does not lower the duty yet. A GST-registered business normally claims the import GST back.
- A$1,000 or less in customs value: no customs duty and no import processing charge
- Above A$1,000: duty, GST and the import processing charge assessed at the border
- No GST-free threshold: 10% applies either way
- General duty is around 5% on clothing, footwear, leather goods and hand tools; 0% on much electronics
- EU–Australia FTA concluded March 2026 but not in force: do not count on a preference yet
Last updated: Reviewed August 2026. General information for planning, reviewed August 2026 — not customs or tax advice. Rules and rates change: your customer should confirm the ones in force with the Australian Border Force or their customs agent before the goods leave. We do not promise any particular customs outcome. Source: Australian Border Force — importing.
Duties are paid by whoever receives it: tell your customer first
We deliver to the door, but the destination country's import duties and VAT or sales taxes are on the recipient. That is standard in exporting, and it keeps you from advancing a tax you do not control.
The practical advice is to tell your customer before the goods leave. A recipient who does not expect to pay on arrival may refuse the delivery, and that does cost money. If you like, we will help you explain how it works in their country.
- Your quote covers collection, export paperwork, air freight and delivery
- Import duties and taxes are paid by the recipient in their country
- How much depends on the product, the declared value and the country's rules at the time
- If your goods are of EU origin and the destination has a trade agreement with the EU, the origin statement on the invoice can lower your customer's duty
Batteries, perfume and aerosols: they fly too
Few operators accept dangerous goods, and that is exactly what stalls companies selling cosmetics, perfume or devices with lithium batteries. We handle the ADR process in Spain and a dangerous-goods specialist checks and repacks the cargo for the flight. From Italy the goods first travel to Spain by road under ADR, which adds a few days.
Each case is quoted separately, because it depends on what it is, how much each unit holds and how it is packed. Depending on type and quantity it can fly on a passenger aircraft, only on a freighter, or not be acceptable at all: we confirm that before you ship anything.
- Perfume and cologne, aerosols, lithium batteries loose or inside a device, paints and other chemicals
- Dangerous-goods handling starts at €120 and depends on the cargo, the number of packages and the weight
- It adds at least 5 business days to the process, on top of transit
- To quote we need the composition, how it is packed and in how many boxes: the form asks for it
How the price is worked out
Air freight charges the greater of two weights: the actual one and the volumetric one, which is length × width × height in centimetres divided by 6,000. A large, light box pays for its volume; a pallet of metal parts, for its weight.
We do not publish a fixed rate because it changes with the route, the collection and the packing. What we do is reply with a concrete price within 24 business hours. The calculator above gives you a first idea for boxes.
Real shipments, with their figures
Three operations published on this site, with the numbers as they happened. All three left Spain, not Italy: we show them because the method is the same one we run from our Italian warehouse.
They are not rates: every shipment is quoted on its own weight, volume, route and collection. The timings are what those shipments took, not a promise for yours.
- HPL panels to Mexico: 150 panels of 8 mm, 296 kg on one 120×80×50 cm pallet, 17 days documented door to door
- Gym equipment to Monterrey: 24 packages, 317 kg consolidated into a single pallet, from Day 0 to around Day 15
- Elevator components to Colombia: two 78 kg door leaves and a 124 kg motor, 280 kg in all; about €15/kg thanks to a last-minute offer, when the usual reference is closer to €20/kg
Questions from companies that export
Up to A$1,000 in customs value, no duty, but 10% GST applies either way. Above A$1,000, duty, GST and a processing charge are assessed at the border. The recipient pays them.
Not yet. It was concluded in March 2026 but is not in force, so for now the general rates apply.
No. You give us the shipment details (what it is, what it is worth, who it goes to) and we prepare the export paperwork. If customs needs anything else, we ask you for it.
Yes, we collect from your warehouse or office. If it suits you better, you can also bring the goods to our warehouse. Give us the postcode when you ask for a quote.
Ideally they come packed, but if not, we pack or palletize them for the flight. That work shows up as a separate line in the quote.
Whoever receives the goods, in their country. We deliver to their door; import duties and taxes are set by the destination's customs. It is worth telling your customer before the goods leave.
No. We fly boxes and pallets, few or many: from one box with an urgent part to several pallets of a wholesale order.
We do not give a fixed transit time, because it depends on the route, the collection and clearance at destination, which we do not fully control. For reference, the HPL panel shipment to Mexico took 17 documented days door to door. If you have a deadline, tell us when you ask for a quote.
Yes. We handle the dangerous-goods process and a specialist repacks the cargo for the flight. It is quoted separately, starts at €120 and adds at least 5 business days, plus the road leg to Spain. We confirm beforehand whether your cargo can fly.
Yes. If you sell abroad every month, we set up a fixed routine so that each shipment is just a message to us. Tell us how often in the form.
Other destinations and services
Every destination, how it works and what we handle.
Since the $800 de minimis exemption was suspended in August 2025, every shipment to the US is a customs event.
Under CETA, genuine EU-origin goods can enter Canada at 0% duty if the origin declaration is on the invoice.
Mexico is where our best-documented shipments went.
Tell us what you need to ship
With these details we reply with a price within 24 business hours. If you do not know a dimension or the exact weight, leave it blank: we will work it out with you.